How one small hack can improve almost any result

Leadership and Commitment

What are some words that you say to describe when you’re going to do something, take action, or build a new habit? 

I come up with:

Intention. 

Determination.  

Commitment

Brings to mind the great saying: Do what you say you’re going to do. (Sidenote: This quote  is attributed to Jimmy Dean and the full quote includes, “And try to do it a little better than you said you would.’ Which becomes ironic as you keep reading below.)

I was on a team once with a manager who is also a friend. His promotion to manager was a case of one day he was on the team, and the next day he was managing the team of peers he was just a colleague to.

Our team’s annual goal was to measure our program’s direct influence over the business - tying what we did directly to the bottom line. 

Part of our reasoning for creating these KPIs was to set ourselves apart from other programs that talked a good game, but whose numbers weren’t demonstrative of actual business results.

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As inspiration, he sent us each one of these mugs (mine is now well worn):

Printed on the mug is a famous saying by Benjamin Franklin, “Well done is better than well said.”

For our team, the saying represented what we really wanted to accomplish: backing up our business results with a direct correlation from our contribution.

And we wanted that to be visible within the organization.

We wanted to do what we said we were going to do. 

We were committed.

Commitment and Integrity

I read recently that the best self-care is not scheduling a massage or some other form of pampering or time for yourself.

It’s keeping your word to yourself.  

That is self-care.

<mind explodes>

I had a good long think about the ‘why’ behind this...why keeping your word can be considered a form of self-care. 

And I realized that that power - the care part of the self-care - is in the finishing of what you say you’re going to. 

Think about it...that New Year’s resolution about going to the gym 4x a week...if you keep your word to yourself about that commitment, you wouldn’t have any drop-off in fulfilling a resolution.  You wouldn’t be wondering ‘what happened to me going to the gym?’ come February. 

You’d have the commitment. You’d have kept it. 

Because you are very careful about the commitments you make, only making the ones you know you can keep. 

It’s about being in integrity with yourself.

What about with your team? Or on your projects at work? 

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Usually, high performers don’t have difficulty keeping commitments to others - there’s a lot of power in that kind of accountability - accountability to other people.

It’s the commitments to ourselves that are usually the first to slide. 

Like making time to improve leadership skills, taking time at work to create mental space and think...those are usually the first appointments we allow to be moved or broken, aren’t they?

Look, I’ve certainly got room for improvement in this department. I fall prey to committing because it sounds good at the time, only to find that once I have to go to the event or make the call or do the thing, all desire has left me. 

Doesn’t mean I don’t do it...just that I let things get in the way too. 

No more excuses

But what would change if you knew you absolutely, positively, without fail, no excuses, had to follow through on what you committed to, how would that change what you commit to?

I know for me it might mean I commit to a lot less. 

But wouldn't that be better than committing and then not doing? Not following through? 

I hear SO OFTEN from clients when we get near the end of a coaching session, defining action,  or when outlining a plan, they will say, “I’m going to try this.” 

Or “I’ll try to do that.”

Try.

What happens to our resolve (even subconsciously) when we add the word ‘try’ to a sentence in this context? 

A lot.

Here’s an example: 

Person A says: “I’m going to do this Wednesday.”

Person B says “I’m going to try to do this Wednesday.”

Which person do you think is actually going to do it?

I don’t know about you, but I’d bet on Person A.

The word ‘try’ really waters down a statement, and by watering down, I mean it creates an exit door. 

An exit door that leads straight to an excuse. 

And the excuse, right or wrong, keeps us from making that change, committing to that action. Building habits.  Following through.

It keeps us from building our skills. Because we leave through the exit door, sometimes before we should.  

The door we ourselves left open.

There is no try

And when a natural opportunity for one to bring Yoda into a professional leadership development blog presents itself, of course, take advantage, one must.

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Yoda’s the one who said: Do or do not. There is no try.

(He’s got some other famous quotes great for leadership too here.)

That might be better than Benjamin Franklin’s quote.

So your takeaway here is to stop leaving exit doors for yourself. Commit.  Or don’t. 

No more ambiguity, in your language or your calendar.

There is no try.

Imagine the space it would clear. In your head and in your calendar.

Space that would open right up to work on the projects, initiatives, professional development goals with full attention. Full commitment.

Only commit to the ‘do.’ Which then becomes ‘well done.’

See what can happen.

What to read next:

Confidence at Work; Five Productive Things to Try When You Can’t Concentrate

Confidence at Work: The Top Ten (Actually, 11) Reasons to Use the Panda Planner

Heidi Lumpkin
Want More Confidence at Work? 4 Ways to Know You're Ready to Hire a Leadership Coach

I Think I'm Ready for a Coach...

Maybe you've heard the great results other people are getting by working with a leadership coach. 

You think it might be time for you to up your game - really commit to your professional development at work by hiring a coach of your own. 

But how do you really know you're ready? 

You certainly want to be sure before you make the decision, both for the financial investment and the investment of your time.    

And your coach wants you to be sure too.

In my experience, there are four important factors that determine success (defined as the attainment of desired coaching goal) in partnering with a coach. 

A client who is going to enjoy a productive, fruitful relationship in coaching can answer 'Yes' to all four of these questions:

#1. "Yes, I have the motivation to change."

This isn't a chicken-or-egg situation (as in, do you need the motivation first or do you get the motivation by way of making a change?) - you likely won't be hiring a coach without the motivation to make the change that will be required of you in order to attain your goal. 

The motivation to keep going.  And the motivation to get started. 

The answer to 'What are you ready to let go of?' can lead to an epiphany to determine readiness to start. 

Or 'What are you ready to do differently?' 

I find myself having this conversation often with parents inquiring about career-related coaching services for their recent grads.  While hiring a coach for someone else is well-meaning, intrinsic motivation is the one piece that has to be inherent to the client. 

The parent can't want the goal more than the kid does.  

Defining 'your why' is critical at this step.  Defining your way in terms of what will make the coaching experience a success for you. Write it down - a reminder of your 'why' when motivation wanes during the process, as it often can.

"#2. Yes, I will prioritize the time for coaching - both sessions and activities."

Notice I didn't say, "Yes, I have the time for coaching."  Because it's likely you don't. 

But you also know that you desire that change, that improvement... and you're willing to trade your precious time to get to your goal. 

Your desire for change is directly related to how much you're willing to prioritize what's going to get you there.

Sounds basic, but unless this commitment is made and honored in your calendar, it's easy to lose sight of when the 'tyranny of the urgent' gets in your way.  Very easily.

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#3.  "Yes, I will prioritize my energy towards attaining my goals."

Prioritizing energy?  Yes...it's in finite supply.  You'll want to be sure you have the energy to take that extra effort towards your goal, especially when the going gets tough (like in #2). 

Do the activities you agree upon with your coach.  Practice what you commit to practicing.  And don't commit if you can't. 

Again, I know it sounds simple. 

Coaching results can happen quickly, and clients are usually really excited in the first few sessions.  But then the work gets harder so it becomes tempting to shift priorities, and focus.  The commitment to #3 can help you leverage that inertia from the start.

Utilizing a mantra during your time with a coach may help to spur you along, as well as reminding yourself of your 'why' in step #1.

#4. "Yes, I will set myself up for success with the above three." 

What might get in your way that you can plan for?  Scheduling out that prioritized time for coaching, including activities, and then holding that time sacred is a start. 

Your coach can help you here:  A coach is excellent at being an accountability partner - leverage his or her skill to help you if things might get off track. 

Have the conversation upfront of what you may need from your coach if you veer off track.

What if it’s not time?

If you've read through the list and the answer is 'no' to any of these, it might not yet be time. 

Or maybe that's your cue to delegate some of your responsibilities and reprioritize to take your own development to the top of the to-do list.

If you answered 'yes' to all four, let's go!  Schedule time with me here to map out your professional development plan.

Heidi LumpkinFriday's Open
Want More Confidence at Work? Take the Challenge!

Leadership Development and Accountability

When was the last time you blocked out time to work on your professional and leadership development?

And by ‘worked on,’ I mean set aside scheduled time, and focused on creating a plan to or actually building additional ‘soft’ skills to augment your career?

If you’re like most of my clients, it’s probably been a while. If ever.

The best of intentions to develop ourselves often go unrealized.

But why? Why do we consistently put ourselves last when it comes to managing our time at work?

The Professional Development Habit

You want to improve upon something or learn something new.

Often learning is easier if that ‘something’ is a tangible skill you can put to use in your role quickly - like learning a specific type of software. There’s a start date, a deadline, others are relying on you…you’ve got some guardrails around that learning to keep you moving forward.

But learning soft skills? Those leadership skills you know you need? Those ones that entice you out of your comfort zone…the ones where the only thing holding you accountable to growing them is you? The skills that no one may know you want to get better at?

That’s harder.

Harder to decide where to start.

Harder to commit.

And once you do, harder to stay the course. {there’s that accountability thing again}

Especially when we view these soft skills as big and challenging … the overwhelm from that perception makes it just that much harder to know where to start.

Where to Begin Building Confidence at Work

So here’s where I come in: I created the Confidence at Work Challenge - all video-based coaching that’s personal…directly to you from me.

Designed to help you get going on building those ‘soft’ leadership skills, especially confidence as a leadership skill.

The Challenge is free.

It’s only available for a short time.

The Challenge is based on creating and taking those teeny baby steps - within a small time commitment of 15 minutes OR LESS per day for five days.

So the math on that?

An hour and fifteen minutes over a week.

I realize you could calculate that yourself - but just in case you didn’t.

I know what you’re thinking. “I don’t have an hour and fifteen minutes to spare this week!”

Well, here’s even better news - those 15 minutes for five days? The days don’t even have to be consecutive.

If you miss a day, no worries - just watch the next video when you can…pick right up where you left off.

The beauty of these small time blocks is they have exponential return-on-effort.

Confidence = Attention + Intention

Here’s why:

When we give our attention (mental focus) to something with intention (determination to get better), that equals progress, even without doing anything else.

Movement forward.

I’ve even heard ‘magic.’

Because your view changes. Your perspective shifts.

Opportunities to practice come into your view - and you have new tools to use with them.

So that fifteen minutes you spent that morning building the confidence skill?

You get to apply that, practice all day long.

Multiply that over five days?

Wow. Changes, transformation, evolution.

RESULTS.

That’s why these little chunks of time really add up.

15 minutes of intention - and then attention equals the building and strengthening of your confidence muscles.

Try it. I challenge you.

Heidi Lumpkin
Want More Confidence at Work? What Coaching Is and What Leadership Skills to Develop

"Everybody is a Coach!"

Such a buzzword nowadays...Coaching.  

"Hey, I'm a coach!"

"I'm a life coach."

Seems like everybody's a coach.  

And I'm one too.  

I'm in a Facebook group for all kinds of entrepreneurs and someone asked, "Am I in the right group?  Seems like everybody in here is a coach but I'm not." 

Why does it seem like most entrepreneurs these days are coaches?

leadership coaching - what to work on

'Coaching' may be a buzzword, but good, solid coaching and coaches are worth their weight in gold.

Why?  

Great coaches and great coaching get results for their clients.  

Life-changing outcomes.  

"Life-changing outcomes?"  I hear you ask. 

YES!

But What Does Leadership Coaching Mean?

Being a coach is not like being, say, a CFP where there are specific certifications and continuing education required to maintain that certification ...the life and leadership coaching industry is unregulated. 

And the term coaching means different things to everyone.  

I completed the Registered Corporate Coach (TM) certification program in 2010 through The World Association of Business Coaches.  I say this not to tell you "I'm legit because I'm certified!" although a certification can lend to credibility. 

But I don't think a coach has to be certified to be good.

For example, a 'sales coach' may provide guided training and support for someone learning to be a better salesperson.  That approach wouldn't necessarily involve strategic questioning as the main construct, although it may be a part of the program.

How I like to explain how I coach:  I partner with client and guide discovery of defining goals, where the client is now, and the gap to the goal. 

We then look at ways to lessen the gap, mapping out an action plan and then taking small steps to normalize the new actions.  

 

How do you know you're ready for a coach?  There are four questions to ask yourself to find out.

 

 

 

What Should I Work on with My Coach?

Here are some common themes, in no particular order:

  1. Confidence: This is a skill that we call a 'keystone' habit - one that when improved acts as a foundation for all others. Many leaders I work with say that 'more confidence' is the one thing that would make the most difference in their lives. Includes imposter syndrome and perfectionism.

  2. Leadership Skills: Common goals include an increase in many facets that make up executive presence - especially communication skills (verbal, written, presentation), increasing the ability to influence others (in decisions and motivation), strategic thinking and decision making (particularly when coming from an individual contributor role).

  3. Career Development: Negotiating a raise, getting a promotion, determining direction for the next ten+ years, job engagement.

  4. Productivity - 'having it all,' overwhelm, velocity.

'Do I Need a Leadership Coach?'

...you ask? 

Well, my answer is:  Do you want significant, quick and lasting results? 

Of course you do. 

Then hire a coach. 

How much is the outcome or goal attainment worth to you? 

When you partner with a coach and you do the work, chances are pretty great you will get results - either the results you were looking for, near that, or in come cases, even greater results than you had hoped.

Yes, it's important to hire a solid, talented coach who can help you get there, certification or not.  And the time spent in session with your coach can be illuminating.  

I often find the 'magic' around coaching happens in-between those sessions too...when you practice, when you reflect, when you take those baby (or big) steps towards your goal.

If you're ready to really 'up your game' at work or in any area of your life, hire a coach.